A Journey of Service and Transformation: My Military StoryAs told by Jackie Ashby-Allen | Written by Kendal RodgersOct 24, 2024Oct 24, 2024
5 Ways to Create an Employee Experience that Keeps Customer Service Agents EngagedBusiness and workplace experts have long discussed the importance of the employee experience and the ongoing employee engagement dilemma…Mar 2, 2022Mar 2, 2022
Democratized Technology Makes Everyone An InnovatorRemember when you thought 2021 was for The Jetsons? Unfortunately, we still don’t have robotic housekeepers to pick up after us, nor…Jul 22, 2021Jul 22, 2021
Customer Service of the FutureLast year, the world changed immensely. And with that, I think customer service is (finally) changing, too.Jul 15, 2021Jul 15, 2021
Battling Burnout in a Work-From-Anywhere WorldAre our tools for remote work causing burnout?Jun 8, 2021Jun 8, 2021
The Roaming 20s: Freedom to Work How, When, and Wherever We WantThe past few months, I’ve seen endless articles anticipating a return of ‘The Roaring 20s’ post-pandemic, referring to the end of World…Apr 29, 2021Apr 29, 2021